Privacy and Refund Policy
Thank you for visiting www.slcmart.com. As used in this privacy statement, the terms “our”, ”we” and “us” refer to both SLC MART and the reseller unless the context provides otherwise.
What Information We Collect and How We Use It The information that we collect on our website comes under two general categories-
Personally Identifiable Information Aggregate Information
Personally Identifiable Information
This refers to information that lets us know who you are or things specifically about you.
A.You can browse our website without sharing any Personally Identifiable Information. If you want to register with us as a distributor or place an order, you may voluntarily provide your Personally Identifiable Information (name, address, email address or telephone number) to be shared with a registered SLC MART Reseller for the purpose of assisting you with registration and order placement. We might also maintain a record of your contact information to help us provide better services in case you contact us again.
when you place an order on our website, Personally Identifiable Information (such as name, contact info, order info, credit card and other transaction info) will be collected for the purpose of processing and delivering your order. We may also provide certain necessary order details to our shipping partners to complete the delivery of the order.
C. Credit Card Storage
The Credit Card Information collected for online shopping is used only to process payments for the orders and, is not retained on our website. The information is securely transmitted to the bank, and we store only the reference number and amount paid information provided by the bank.
D. Surveys and Promotions
You may voluntarily provide Personally Identifiable Information to participate in occasional surveys, user polls or to answer questionnaires. This information is used by us to better our products and services. We may also use this information to provide you marketing and promotional material. If you do not wish to receive any such material, you can adjust the setting for the same through a link provided in the email communication or send us an email at [email protected]
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online. It is your sole responsibility to safeguard the password created for your online account. In case you suspect that your password has been compromised, contact SLC MART as soon as possible. Since your Reseller ID and account password are specific to you, you take full responsibility for any and all activity conducted on our site with your ID and password.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyses data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. They also help online retailers to keep track of a user’s electronic shopping cart before completing a purchase. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us. We have to use cookie-based authentication to identify you as a registered distributor or send cookies to your computer to support personalized features on our website like your country and language codes as well as shopping and browsing functions. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
C. Use of Third-Party Media and Research Companies
We may use third-party media and research companies to place ads for us on websites of other parties. Our site may also run third-party ads for specific Merchants and Service Partners with whom we link.
D. Changes To This Statement
E. Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
F. Children’s Privacy Protection
Our website neither targets nor is intended for children below the age of 18. Personally Identifiable Information will not be collected from children on purpose and if we discover such data on our site, the same will be deleted.
G. Controlling your Personally Identifiable Information
We try our best to ensure that the Personally Identifiable Information we collect on our site is current, accurate and complete. You may choose to restrict the collection or use of your Personally Identifiable Information in the following ways:
H. Intellectual Property and Use of content on the SLC MART Website
The SLC MART Website (www.slcmart.com) and the content on the same are protected by intellectual property rights, including copyrights, ] trade names and trademarks, including the name ‘SLC MART’ and the SLC MART logo, and are owned by GREATONE LIFESTYLE LLP (“SLC MART”) or used by SLC MART under a license or with permission from the owner of such rights. The content protected by such intellectual property rights includes the design, layout, look, appearance, visuals, photographs, images, articles, stories and other content on the SLC MART Website.
The content on the SLC MART website may only be reproduced, distributed, published or otherwise used only after prior written consent of SLC MART.
Return and Refund Policy
The company's buy-back and return policy includes buy-back of goods once supplied, within 2 week of the dispatch of goods, subject to the following condition:
1) Replacement, In case the goods are damaged in transit.
2) Full refund, In case the participant cancels participation in the scheme
3) Full refund, if the goods are found to be sub-standard.
4) Refund of amount minus packing and forwarding charges. If the goods are not required by the participant.